Training

Lean Experiential Learning Workshops

Offered individually in our classroom at the Lean Training Centre & Micro Lab, with your team at our Lean Training Centre & Micro Lab or In-Your-Workplace.

Alpen Path Solutions Lean Training Centre & Micro Lab

Alpen Path Solutions Lean Training Centre & Micro Lab in Ottawa

We offer eight 1-day workshops at our Lean Training Centre & Micro Lab or in-your-workplace. Our approach builds on some 70 years of Lean in many sectors and on extensive academic research. We understand that the public sector, office and services are different from manufacturing and have adapted Lean for government, office and services. Join the some 2,000+ participants from across Canada who have engaged in Lean training with France Bergeron (BTh, MSc) and Joanne Gaudet (BSc, BA, MA). Read feedback from participants and presentation attendees. Download our 2-page flyer on 1-day workshops dates or our 2-page Lean Service Flyer (in PDF format). All training workshops involve experiential learning such as office-type simulations so that you can immediately apply your Lean knowledge to your daily work.

Combine 4 courses to earn a Certificate in Lean for the Public Sector or 6 courses to earn an Advanced Certificate in Lean for the Public Sector.

Individual Registration to Lean classroom courses

Open to all at our classroom in the Alpen Path Solutions Lean Training Centre & Micro Lab.

December 4, 2018 – Introduction to Lean for Government (prerequisite) [Register – Only 2 seats left!]
December 5, 2018 – Lean is Science: Problem Solving [Register]
December 6, 2018 – Lean: Optimising Flow to Deliver Value [Register]
December 7, 2018 – iLean: Make Work Visible to Focus and Finish [Register]

Dec 4-7, 2018 – One-button registration to all four courses in December (full Certificate in Lean for the Public Sector) [Register] new**! Get 10% off when you register to the Certificate in December using the one-button registration.

2019

January 21, 2019 – Introduction to Lean for Government [Team training]

February 12, 2019 – Introduction to Lean for Government (prerequisite) [Register]
February 13, 2019 – Lean is Science: Problem Solving [Register]
February 14, 2019 – Lean Project Champion: Launching and Ensuring Success for Your Lean Project [Register]
February 15, 2019 – iLean: Make Work Visible to Focus and Finish [Register]

February 12-15, 2019 – One-button registration to all four courses in February (full Certificate in Lean for the Public Sector) [Register] new**, get 10% rebate

March 7, 2019 – Introduction to Lean for Government (prerequisite) [Register]
March 8, 2019 – Micro-Experiments: Foundations for Kaizen [Register] new!

March 12, 2019 – Introduction to Lean for Government (prerequisite) [Register]
March 13, 2019 – Lean is Science: Problem Solving [Register]
March 14, 2019 – Lean Project Champion: Launching and Ensuring Success for Your Lean Project [Register]
March 15, 2019 – Lean: Optimising Flow to Deliver Value [Register]

March 12-15, 2019 – One-button registration to all four courses March 12-15 (full Certificate in Lean for the Public Sector) [Register] new**, get 10% rebate

March 19, 2019 – Introduction to Lean for Government (prerequisite) [Register]
March 20, 2019 – Lean is Science: Problem Solving [Register]
March 21, 2019 – Gemba: The Power of Observation [Register]
March 22, 2019 – iLean: Make Work Visible to Focus and Finish [Register]

March 19-22, 2019 – One-button registration to all four courses March 19-22 (full Certificate in Lean for the Public Sector) [Register] new**, get 10% rebate

May 29, 2019 – Introduction to Lean for Government (prerequisite) [Register]

June 11, 2019 – Introduction to Lean for Government (prerequisite) [Register]
June 12, 2019 – Lean is Science: Problem Solving [Register]
June 13, 2019 – Lean Project Champion: Launching and Ensuring Success for Your Lean Project [Register]
June 14, 2019 – iLean: Make Work Visible to Focus and Finish [Register]

July 16, 2019 – Introduction to Lean for Government (prerequisite) [Register]
July 17, 2019 – Lean is Science: Problem Solving [Register]
July 18, 2019 – Micro-Experiments: Foundations for Kaizen [Register] new!
July 19, 2019 – iLean: Make Work Visible to Focus and Finish [Register]

August 13, 2019 – Introduction to Lean for Government (prerequisite) [Register]
August 14, 2019 – Lean is Science: Problem Solving [Register]
August 15, 2019 – Lean: Optimizing Flow to Deliver Value [Register]
August 16, 2019 – iLean: Make Work Visible to Focus and Finish [Register]

September 10, 2019 – Introduction to Lean for Government (prerequisite) [Register]
September 11, 2019 – Lean is Science: Problem Solving [Register]
September 12, 2019 – Micro-Experiments: Foundations for Kaizen [Register] new!
September 13, 2019 – iLean: Make Work Visible to Focus and Finish [Register]

October 15, 2019 – Introduction to Lean for Government (prerequisite) [Register]
October 16, 2019 – iLean: Make Work Visible to Focus and Finish [Register]
October 17, 2019 – Gemba: The Power of Observation [Register]
October 18, 2019 – Lean: Optimizing Flow to Deliver Value [Register]

November 12, 2019 – Introduction to Lean for Government (prerequisite) [Register]
November 13, 2019 – Lean is Science: Problem Solving [Register]
November 14, 2019 – Lean Project Champion: Launching and Ensuring Success for Your Lean Project [Register]
November 15, 2019 – iLean: Make Work Visible to Focus and Finish [Register]

December 3, 2019 – Introduction to Lean for Government (prerequisite) [Register]
December 4, 2019 – iLean: Make Work Visible to Focus and Finish [Register]
December 5, 2019 – Gemba: The Power of Observation [Register]
December 6, 2019 – Lean: Optimizing Flow to Deliver Value [Register]

2020 [registration will open later in 2019]

January 21, 2020 – Introduction to Lean for Government (prerequisite) [Register]
January 22, 2020 – Lean is Science: Problem Solving [Register]
January 23, 2020 – Micro-Experiments: Foundations for Kaizen [Register] new!
January 24, 2020 – iLean: Make Work Visible to Focus and Finish [Register]

February 11, 2020 – Introduction to Lean for Government (prerequisite) [Register]
February 12, 2020 – Lean is Science: Problem Solving [Register]
February 13, 2020 – Micro-Experiments: Foundations for Kaizen [Register] new!
February 14, 2020 – iLean: Make Work Visible to Focus and Finish [Register]

March 5, 2020 – Introduction to Lean for Government (prerequisite) [Register]
March 10, 2020 – Introduction to Lean for Government (prerequisite) [Register]
March 11, 2020 – Lean is Science: Problem Solving [Register]
March 12, 2020 – Lean Project Champion: Launching and Ensuring Success for Your Lean Project [Register]
March 13, 2020 – iLean: Make Work Visible to Focus and Finish [Register]
March 24, 2020 – Introduction to Lean for Government (prerequisite) [Register]
March 25, 2020 – iLean: Make Work Visible to Focus and Finish [Register]
March 26, 2020 – Gemba: The Power of Observation [Register]
March 27, 2020 – Lean: Optimizing Flow to Deliver Value [Register]

Download the 2-page flyer on 1-day workshop dates.


Workshop Costs and Locations

Individual Registration

Cost for individual registration to each 1-day in-class workshop is $425.00 (+HST)* per person ($495.00 +taxes starting April 1, 2019), payable at registration by credit card (or Departmental Acquisition Card). All 1-day in-class workshops are offered at the Alpen Path Solutions Training Centre & Micro Lab, 340 Albert Street, Suite 1720 (17th Floor, Constitution Square Tower III), Ottawa ON K1R 7Y6 (launches in December 2018). Workshops are from 9:00 am to 4:00 pm. Includes all workshop learning materials, coffee, tea and snacks.

Your Team at the Alpen Path Solutions Training Centre & Micro Lab

Team option cost, up to 14 people at the Alpen Path Solutions Training Centre & Micro Lab, for a 1-day in-class workshop is $2,500.00 (+HST) for up to 14 participants (below $5,000 and can be paid by credit card) ($2,750 +taxes starting April 1, 2019). The Lean Training Centre & Micro Lab launches in December 2018 at 340 Albert Street, Suite 1720 (17th Floor, Constitution Square Tower III), Ottawa ON K1R 7Y6. Workshops are from 9:00 am to 4:00 pm. Includes all workshop learning materials, coffee and tea. Book four 1-day workshops at the same time and up to 14 people can obtain the Certificate in Lean for the Public Sector for only $8,840.00 (+HST), when booked at the same time. Contact us to book your staff or management training day.

Your Team In-Your-Workplace

In-Your-Workplace group workshop for up to 14 participants. Cost for each 1-day in-your-workplace Lean workshop, $2,500.00 (+HST) for up to 14 participants in your workplace (below $5,000 and can be paid by credit card) ($2,750 +taxes starting April 1, 2019). Book four 1-day in-your-workplace workshops at the same time and up to 14 people can obtain the Certificate in Lean for the Public Sector for only $8,840.00 (+HST), when booked at the same time. Contact us to book. Cost includes all learning materials.

In-Your-Workplace group workshop costs are for the National Capital Region and we also offer all our courses in the regions. Contact us to get your quote for your needs.

Combine courses to earn a Certificate in Lean for the Public Sector or an Advanced Certificate in Lean for the Public Sector.


Deep Lean knowledge to meet your needs

a) 1-day in-your-workplace ‘Introduction to Lean for Government for Managementworkshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

b) 1-day Introduction to Lean for Government workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

c) 1-day Lean is Science: Problem Solving Using a Scientific Approach workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

d) 1-day Lean Project Champion: Ensuring Success for your Lean Project workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

e) 1-day iLean. Visual Management and Flow Experience workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

f) 1-day Lean: Optimizing Flow to Deliver Value workshop.

g) 1-day Gemba: The Power of Observation workshop.

h) 1-day Micro-Experiments: Foundations for Kaizen workshop.


h) Certificate in Lean for the Public Sector and Advanced Certificate in Lean for the Public Sector  Deepen your understanding of Lean to optimise the flow of value to clients with 4 core Lean workshops to obtain a Certificate in Lean for the Public Sector or with 6 core Lean workshops to obtain an Advanced Certificate in Lean for the Public Sector. Offered in a classroom setting at the Alpen Path Solutions Lean Training Centre & Micro Lab or in your workplace – choose the option that best suits your needs to develop practices of continuous improvement. Download the 2-page flyer on 1-day workshops dates.


Workshop Facilitators
France Bergeron (BTh, MSc, Management and Organizational Development) has more than 20 years of experience in the federal public service in addition to experience in higher education and at the municipal level. She fostered a Lean culture in government, facilitated Lean events and trained some 2,000+ federal employees nationally. She is a passionate Lean speaker. She launched www.leanforgovernment.com. France is a member of the Association of Professional Executives of the Public Service of Canada (APEX).

Joanne Gaudet (BSc, BA, MA) is a bilingual consultant. who specializes in Lean as science and Social Network Analysis. She meets clients’ and workshop participants’ needs by drawing on some 25 years of work experience in varied sectors including post-secondary education, private and public sectors and as a business owner combined with graduate research in science studies. She has facilitated courses and workshops in numerous work and academic environments, has performed research and published on knowledge mobilization and ignorance mobilization and has presented at conferences in Canada and internationally. Joanne is a member of the European Flow Researchers Network and the Administrative Sciences Association of Canada.

The team thoroughly enjoyed your session! Totally loved the simulation. It really made the point very clear!” Gail, Regional Director, Federal Government. Read more feedback from training workshop participants and presentation attendees.


Why we don’t offer so-called ‘Lean belts’

Like many Lean management teachers (sensei) and practitioners worldwide, we offer a training program that is not designed around a so-called ‘Lean belt’ system (white belt, yellow belt, green belt, black belt…). Our training helps all employees build and expand their Lean knowledge and experience. Exhaustive analysis of Lean for Government approaches that promote pockets of so-called ‘Lean’ experts supports that belt-type or expert-focused ‘Lean’ deployment is not sustainable and is not compatible with Lean as a collaborative science. Short-term efficiency gains are not sustainable without embedding continuous improvement in everyday work.

The Lean belt approach was borrowed from the fundamentally different Six Sigma prescriptive methodology that involves experts with varying levels of mastering statistical and mathematical tools. In Six Sigma, the outside statistical expert has special skills/knowledge to manage work. On the other hand, Lean is an overarching approach that involves everyone as experts in their own job to solve problems and deliver value to clients. In essence, in a Lean organization everyone engages in collaborative science – co-defining problems, co-defining potential countermeasures and collaborating in implementation and measurement of countermeasures to problems, every single day. Unfortunately, a so-called Lean belt approach also tends to promote the idea of gradation where lower level belts may not be able to contribute as much to improvements as would higher level belts.

We also do not provide Lean training or services with a project management or project-based approach. Once more, these misguided approaches separate work from improvement, exhaust precious energy from teams, tend to reproduce command-and-control with project teams imposing on others and create the illusion that improvement should be separated from everyday work and everyday improvement of work. When striving to become a Lean organization, work and improvement are one and the same – to engage in work is to engage in improvement with a goal to flow more and more value to clients every single day.

Read the paper ‘Lean: it’s not rocket science, it’s work science‘ (in PDF format).


Lean Facilitator/Coach Training Program
A Lean facilitator/coach guides teams in defining problems and finding countermeasures to be implemented with Lean as collaborative science. Our training provides you with a solid Lean foundation on which you can build. Contact us to find out more about Lean Facilitator training**.

Download the the overview of our Lean Facilitator Training Program, in PDF pdficon_large.

lean_facilitation

Finding the Lean way together!


Lean is the science of work: see work (by using visual tools/management to see flow and what disrupts flow of value to clients such as maps or ‘kanban’, because in science you can’t measure what you can’t see), measure work (the simplest and most widely used measures are time and quality) and improve work every day (by collaboratively optimising the flow of value to clients to make flow faster, easier and cheaper).

*Please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund or the possibility of transferring to a later workshop date. Cancellation for workshops offered in Ottawa with less than 13 days advance notice forfeits a refund or transfer; however, an alternate participant may attend instead, please advise us as soon as possible (Introduction to Lean for Government is a prerequisite). Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 13 days prior to a training workshop date. No refunds are issued following this date. Schedule, workshop offering and location are subject to change without notice. Workshops/Courses can be cancelled without advance notice by Alpen Path Solutions Inc. and in which case participants receive a 100% refund for registration fees. Courses followed at the CCE that were facilitated by Alpen Path Solutions Inc. will be recognized towards the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector.

**One-button registration rebate for a full Certificate is not retroactive and cannot be applied to registrations completed before the introduction of the one-button registration. One-button registration rebate only applies to the use of the one-button registration and will not apply if someone registers to four courses individually.

***Workshops outside of Ottawa: Please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund. For workshops offered outside of Ottawa, cancellation with less than 45 days advance notice forfeits a refund. However, an alternate participant may attend instead, please advise us as soon as possible (Introduction to Lean for Government is a prerequisite). Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 45 days prior to a training workshop date outside of Ottawa. No refunds are issued following this date. Schedule, workshop offering and location are subject to change without notice. Workshops/Courses can be cancelled without advance notice by Alpen Path Solutions Inc. and in which case participants receive a 100% refund for registration fees. Courses followed at the CCE that were facilitated by Alpen Path Solutions Inc. will be recognized towards the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector.

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