Lean Training

Lean Training

Online training site: https://leanisflow.thinkific.com/ . Choose from eight Lean courses and Lean Certificates. Our Lean training builds on 70+ years of Lean thinking and on research to build agility. We adapted Lean training for office and services.

Join the 3,000+ participants from across Canada who have engaged in training with France Bergeron (BTh, MSc) and Joanne Gaudet (BSc, BA, MA). Read feedback. To BE lean and agile are critical skills in the 21st Century!

Eight Lean courses. Only $24.95 (incl. taxes) per online course, per student:

-Introduction to Lean (REGISTER online course) or get the Power Duo of ‘Intro & Make flow visible’
Make flow visible: kanban and visual management (REGISTER online course) or register to the Power Duo of ‘Intro & Make flow visible’
-Gemba: The power of observation
(REGISTER online course) and also read the eBook ‘Gemba walks: a brief guide for Lean leaders‘ ($9.95 incl. taxes) that comes with downloads and a work-based assignment
Flow experience: Build a culture for agility, creativity and innovation (soon online)
-Lean: Optimizing flow to deliver value (soon online)
-Lean is science (soon online)
-Lean thinker’s toolkit: Lean process mapping and more (REGISTER online course)
-Micro-experiments: Foundations for Kaizen (be agile) (soon online)

COVID-19 –  all in-person courses are suspended until further notice. **

France Bergeron (BTh, MSc, Management and Organizational Development) has more than 20 years of experience in the federal public service in addition to experience in higher education and at the municipal level. She fostered a Lean culture in her organization, facilitated Lean events and trained some 3,000+ participants nationally. She is a passionate Lean speaker.

Joanne Gaudet (BSc, BA, MA) is a bilingual consultant. who specializes in Lean as science and Social Network Analysis. She meets clients’ and workshop participants’ needs by drawing on some 25 years of work experience in varied sectors including post-secondary education, private and public sectors and as a business owner combined with graduate research in science studies. She has facilitated courses and workshops in numerous work and academic environments, has performed research and published on knowledge mobilization and ignorance mobilization and has presented at conferences in Canada and internationally. Joanne is a member of the European Flow Researchers Network and the Administrative Sciences Association of Canada.

The team thoroughly enjoyed your session! Totally loved the simulation. It really made the point very clear!” Gail, Regional Director, Federal Government. Read more feedback from training workshop participants and presentation attendees.

Why we don’t offer so-called ‘Lean belts’

Like many Lean management teachers (sensei) and practitioners worldwide, we offer a training program that is not designed around a so-called ‘Lean belt’ system (white belt, yellow belt, green belt, black belt…). Our training helps all employees build and expand their Lean knowledge and experience. Exhaustive analysis of Lean transformations that promote pockets of so-called ‘Lean’ experts supports that belt-type or expert-focused ‘Lean’ deployment is not sustainable and is not compatible with Lean as a collaborative science. Short-term efficiency gains are not sustainable without embedding continuous improvement in everyday work.

The Lean belt approach was borrowed from the fundamentally different Six Sigma prescriptive methodology that involves experts with varying levels of mastering statistical and mathematical tools. In Six Sigma, the outside statistical expert has special skills/knowledge to manage work. On the other hand, Lean is an overarching approach that involves everyone as experts in their own job to solve problems and deliver value to clients. In essence, in a Lean organization everyone engages in collaborative science – co-defining problems, co-defining potential countermeasures and collaborating in implementation and measurement of countermeasures to problems, every single day. Unfortunately, a so-called Lean belt approach also tends to promote the idea of gradation where lower level belts may not be able to contribute as much to improvements as would higher level belts.

We also do not provide Lean training or services with a project management or project-based approach. Once more, these misguided approaches separate work from improvement, exhaust precious energy from teams, tend to reproduce command-and-control with project teams imposing on others and create the illusion that improvement should be separated from everyday work and everyday improvement of work. When striving to become a Lean organization, work and improvement are one and the same – to engage in work is to engage in improvement with a goal to flow more and more value to clients every single day.

Read the paper ‘Lean: it’s not rocket science, it’s work science‘ (in PDF format). This paper is cited by other Lean management researchers, including Osman et al. who proposed a research instrument to measure a Lean culture.

Lean is the science of work: see work (by using visual tools/management to see flow and what disrupts flow of value to clients such as maps or ‘kanban’, because in science you can’t measure what you can’t see), measure work (the simplest and most widely used measures are time and quality) and improve work every day (by collaboratively optimising the flow of value to clients to make flow faster, easier and cheaper).

NOTE for in-person training: *Please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund or the possibility of transferring to a later workshop date. Cancellation for workshops offered in Ottawa with less than 13 days advance notice forfeits a refund or transfer; however, an alternate participant may attend instead, please advise us as soon as possible (Introduction to Lean is a prerequisite). Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 13 days prior to a training workshop date. No refunds are issued following this date. Schedule, workshop offering and location are subject to change without notice. Workshops/Courses can be cancelled without advance notice by Alpen Path Solutions Inc. and in which case participants receive a 100% refund for registration fees. Courses followed at the CCE that were facilitated by Alpen Path Solutions Inc. will be recognized towards the Certificate in Lean and the Advanced Certificate in Lean. Once a date is booked for team training, the training is binding and will be fully charged unless cancelled with at least 1 month notice ahead of time.

NOTE for in-person training: **Participants who were registered for upcoming courses during the COVID-19 pandemic will automatically be fully refunded for their course registration(s). Participants who had not attended their initial registration date and postponed their training for another training date are beyond the refund deadline attached to their original registration date. The latter participants are eligible, however, to attend courses pending a new course format/schedule is established. Thanks!

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