This course provides an introduction to Lean, a collaborative scientific approach for continuous improvement. Lean thinking helps you improve your own work, every day to flow more value to customers. Lean thinking and experimenting to become agile are core competencies in today’s workforce. Prerequisite for all other courses.
REGISTER – Online course, only $24.95 (incl. HST/GT). Online training includes short videos, quizzes, downloads, 8 actionable takeaways, a work-based assignment and you earn a course Certificate of Completion.
Introduction to Lean Course Themes
-Definitions and history
-Systems thinking, innovation and creativity linked with intrinsic motivation
-Lean values and 4 scientific components (principles)
-Scientific methods such as experimentation (Plan-Do-Study-Adjust (PDSA) cycle) to become agile
-Definition, identification, measurement and optimization of the flow of value to customers
-Lean tools such as visual management, error proofing, 2+ heads one keyboard and process mapping
Or REGISTER online for the Power Duo of ‘Intro to Lean’ and ‘Make flow visible’ in one step!
Who should follow this course: This Introduction to Lean course is for everyone, no matter your role in an organization.
Join the some 3,000+ participants across Canada who have attended Lean workshops offered by Alpen Path Solutions since March 2015. Alpen Path Solutions created the Certificate in Lean in late summer 2015 with 4 of the Lean courses above, taught since March 2015.
France Bergeron (BTh, MSc), Lean coach at Alpen Path Solutions Inc., brings 21 years of experience and years of Lean leadership within a line department to help you live Lean in your organization. Joanne Gaudet (BSc, BA, MA), Lean coach at Alpen Path Solutions Inc., brings her expertise in science studies to the successful deployment of Lean as an applied collaborative science. Enlist empirical science in your work every day.
Why we don’t use a Lean belt system
Like many Lean management teachers (sensei) and practitioners worldwide, we offer a training program that is not designed around a so-called ‘Lean belt’ system (white belt, yellow belt, green belt, black belt…). Our training helps all employees build and expand their Lean knowledge and experience. Exhaustive analysis of Lean transformations that promote pockets of so-called ‘Lean’ experts supports that belt-type or expert-focused ‘Lean’ deployment is not sustainable and is not compatible with Lean as a collaborative science. Short-term efficiency gains are not sustainable without embedding continuous improvement in everyday work.
The Lean belt approach was borrowed from the fundamentally different Six Sigma prescriptive methodology that involves experts with varying levels of mastering statistical and mathematical tools. In Six Sigma, the outside statistical expert has special skills/knowledge to manage work. On the other hand, Lean is an overarching approach that involves everyone as experts in their own job to solve problems and deliver value to clients. In essence, in a Lean organization everyone engages in collaborative science – co-defining problems, co-defining potential countermeasures and collaborating in implementation and measurement of countermeasures to problems, every single day. Unfortunately, a so-called Lean belt approach also tends to promote the idea of gradation where lower level belts may not be able to contribute as much to improvements as would higher level belts.
We also do not provide Lean training or services with a project management or project-based approach. Once more, these misguided approaches separate work from improvement, exhaust precious energy from teams, tend to reproduce command-and-control with project teams imposing on others and create the illusion that improvement should be separated from everyday work and everyday improvement of work. When striving to become a Lean organization, work and improvement are one and the same – to engage in work is to engage in improvement with a goal to flow more and more value to clients every single day.
Read the paper ‘Lean: it’s not rocket science, it’s work science‘ (in PDF format).
Lean is the science of work: see work (by using visual tools/management to see flow and what disrupts flow of value to clients such as maps or ‘kanban’, because in science you can’t measure what you can’t see), measure work (the simplest and most widely used measures are time and quality) and improve work every day (by collaboratively optimizing the flow of value to clients to make flow faster, easier and cheaper).
NOTE for In-person courses: Please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund or the possibility of transferring to a later workshop date. Cancellation for workshops offered in Ottawa with less than 13 days advance notice forfeits a refund or transfer; however, an alternate participant may attend instead, please advise us as soon as possible (Introduction to Lean is a prerequisite). Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 13 days prior to a training workshop date. No refunds are issued following this date. Schedule, workshop offering and location are subject to change without notice. Workshops/Courses can be cancelled without advance notice by Alpen Path Solutions Inc. and in which case participants receive a 100% refund for registration fees. Courses followed at the CCE that were facilitated by Alpen Path Solutions Inc. will be recognized towards the Certificate in Lean and the Advanced Certificate in Lean. Once booked with a confirmed date, a team training 1-day workshop is a binding contract and will be billed unless cancelled in writing with at least 1 month notice.
NOTE for In-person courses: Participants who were registered for upcoming courses will automatically be fully refunded for their course registration(s). Participants who had not attended their initial registration date and postponed their training for another training date are beyond the refund deadline attached to their original registration date. The latter participants are eligible, however, to attend courses pending a new course format/schedule is established. Thanks!