Lean Thinker’s Toolkit: Lean Process Mapping and More

Lean is about improving your own work every day. As a Lean thinker, everyone must understand the fundamentals of a Lean culture and to master many Lean tools. For example, to solve a problem to flow you might need to do a Lean process mapping. Focusing on problems and having a strong Lean toolkit builds agility. This course provides Lean thinkers with an understanding of what sustains a Lean culture with its value, practices and meanings. Participants gain knowledge on how to use, and also get time to practice with some Lean tools, including Lean process mapping. The goal is to sustain a Lean culture of collaborative science where everyone, as equals, contributes to continuous improvement. Prerequisite is Introduction to Lean.

Soon! Registration will be online, only $24.95 (incl. HST/GT). Online training includes short videos, quizzes, downloads, a work-based assignment and you earn a course Certificate of Completion.

Part of the Certificate in Lean and the Advanced Certificate in Lean. We developed and have been teaching the Certificate in Lean since 2015.

Lean Thinker’s Toolkit Course Themes
-Lean thinking
-Understanding the ‘Why’
-Social construction and experimentation in collaborative science. The important role of failure in becoming agile, creative and innovative
-Lean tools such as individual Lean process mapping, team Lean process mapping, Gemba walk, skills matrix, and visual management to help a Lean thinker build an agile workforce, agile teams and an agile organization

Who should attend: This workshop is designed for everyone.

NOTICE: Because of COVID-19 and due to the highly experiential and collaborative nature of our courses, all in-person courses are suspended until further notice. The health and safety of our clients is our priority. ****


Join the some 3,000+ public servants across Canada who have attended Lean workshops offered by Alpen Path Solutions since March 2015. Alpen Path Solutions created the Certificate in Lean for the Public Sector in late summer 2015 with 4 of the core Lean courses above, taught since March 2015.

France Bergeron (BTh, MSc), Lean coach at Alpen Path Solutions Inc., brings 21 years of public sector experience and years of Lean leadership within a line department to help you live Lean in your organization. Joanne Gaudet (BSc, BA, MA), Lean coach at Alpen Path Solutions Inc., brings her expertise in science studies to the successful deployment of Lean as an applied collaborative science. Enlist empirical science in your work every day.


Why we don’t use a Lean belt system

Like many Lean management teachers (sensei) and practitioners worldwide, we offer a training program that is not designed around a so-called ‘Lean belt’ system (white belt, yellow belt, green belt, black belt…). Our training helps all employees build and expand their Lean knowledge and experience. Exhaustive analysis of Lean transformations that promote pockets of so-called ‘Lean’ experts supports that belt-type or expert-focused ‘Lean’ deployment is not sustainable and is not compatible with Lean as a collaborative science. Short-term efficiency gains are not sustainable without embedding continuous improvement in everyday work.

In a Lean organization, your job is not only to do your job, but to improve HOW you do your job, every single day.

The Lean belt approach was borrowed from the fundamentally different Six Sigma prescriptive methodology that involves experts with varying levels of mastering statistical and mathematical tools. In Six Sigma, the outside statistical expert has special skills/knowledge to manage work. On the other hand, Lean is an overarching approach that involves everyone as experts in their own job to solve problems and deliver value to clients. In essence, in a Lean organization everyone engages in collaborative science – co-defining problems, co-defining potential countermeasures and collaborating in implementation and measurement of countermeasures to problems, every single day. Unfortunately, a so-called Lean belt approach also tends to promote the idea of gradation where lower level belts may not be able to contribute as much to improvements as would higher level belts.

We also do not provide Lean training or services with a project management or project-based approach. Once more, these misguided approaches separate work from improvement, exhaust precious energy from teams, tend to reproduce command-and-control with project teams imposing on others and create the illusion that improvement should be separated from everyday work and everyday improvement of work. When striving to become a Lean organization, work and improvement are one and the same – to engage in work is to engage in improvement with a goal to flow more and more value to clients every single day.

Read the paper ‘Lean: it’s not rocket science, it’s work science‘ (in PDF format).


Lean is the science of work: see work (by using visual tools/management to see flow and what disrupts flow of value to clients such as maps or ‘kanban’, because in science you can’t measure what you can’t see), measure work (the simplest and most widely used measures are time and quality) and improve work every day (by collaboratively optimizing the flow of value to clients to make flow faster, easier and cheaper).

*Please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund or the possibility of transferring to a later workshop date. Cancellation for workshops offered in Ottawa with less than 13 days advance notice forfeits a refund or transfer; however, an alternate participant may attend instead, please advise us as soon as possible (Introduction to Lean is a prerequisite). Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 13 days prior to a training workshop date. No refunds are issued following this date. Schedule, workshop offering and location are subject to change without notice. Workshops/Courses can be cancelled without advance notice by Alpen Path Solutions Inc. and in which case participants receive a 100% refund for registration fees. Courses followed at the CCE that were facilitated by Alpen Path Solutions Inc. will be recognized towards the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector. Once a date is booked for team training, the training is binding and will be fully charged unless cancelled with at least 1 month notice.

****Participants who were registered for upcoming courses during the COVID-19 pandemic will automatically be fully refunded for their course registration(s). Participants who had not attended their initial registration date and postponed their training for another training date are beyond the refund deadline of 5 days following their original registration date. The latter participants are eligible, however, to attend courses pending a new course format/schedule is established. Thanks!

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