Our purpose: Working towards a world where organizations are managed with collaborative science. Fostering creative, innovative and enjoyable workplaces.
We adapted Lean for office and services. We participated in a Japan Lean Study Tour, including a visit at Toyota Lexus, to deepen our understanding of Lean based on the Toyota Production System (TPS). We developed a Lean as science curriculum based on developing people to improve flow efficiency. We co-authored Lean: Manage work as a flow system, 3rd edition (also available in French). View the Book Trailer. We co-authored the paper “Lean: it’s not rocket science, it’s work science“. Subscribe to our YouTube Channel. Follow us on LinkedIn.
Our Flow Team
France Bergeron – Lean Coach and Author
France has over 25 years of experience in large organizations and served as an officer in the Canadian Forces. With a Master of Science degree in management and organizational development, she has extensive Lean experience, having started implementing Lean in the Canadian federal government in 2012. She coached numerous Lean coaches, facilitated Lean events and trained over 3,000 participants across Canada. France co-authored the Lean: Manage work as a flow system 3rd edition book. France also co-authored the paper “Lean: it’s not rocket science, it’s work science“. She participated in the development of a Lean curriculum at a post-secondary institution in Ottawa. She participated in a Japan Lean Study Tour and published her experience on social media to foster broader learning. She has been an engaging Lean speaker at numerous government gatherings across Canada, in French and in English. Join France on LinkedIn.
“A wonderful gem.”
Joanne Gaudet – Lean as Science Author and Coach
Fluently bilingual, Joanne has extensive experience in change management. She combines work experience in post-secondary institutions, in consulting and as a business owner with graduate research in science studies. Her Lean experience includes co-facilitating Lean events and helping train Lean thinking across Canada. She co-authored the Lean: Manage work as a flow system 3rd edition book and the paper “Lean: it’s not rocket science, it’s work science“. She developed the social network analysis Mobilization-Network approach to capture knowledge mobilization and ignorance mobilization for research laboratories and academic organizations and networks. She developed and published on the ignorance mobilization concept that acknowledges the dynamic relationship between knowledge and ignorance in science. This is especially pertinent for Lean with its scientific approach to problem solving. See her book chapter on ignorance in science policymaking and science evaluation. Joanne participated in a Japan Lean Study Tour to deepen her understanding of Lean as the science of flow in the workplace. View Joanne’s Google Scholar page.
We live our purpose and are socially responsible. We practice it every day:
- we maintain low prices that ensure value for customers
- we develop Lean capacity in organizations and instil a sustainable scientific culture of self-improvement
- we help build a Lean Community of Practice