Training

Lean Experiential Learning Workshops

We offer seven 1-day workshops and our approach builds on some 70 years of Lean in many sectors and on extensive academic research on Lean. We understand that the public sector and services are different from manufacturing and have adapted Lean for government and services. Join the some 2,000+ public servant participants from across Canada who have engaged in Lean training with France Bergeron (BTh, MSc) and Joanne Gaudet (BSc, BA, MA). Read feedback from participants and presentation attendees. Download our 2-page flyer on 1-day workshops dates or our 2-page Lean Service Flyer (in PDF format). All training workshops involve experiential learning such as office-type simulations so that you can immediately apply your Lean knowledge to your daily work.

Choose from in-class and in-your-workplace workshops.

Combine courses to earn a Certificate in Lean for the Public Sector or an Advanced Certificate in Lean for the Public Sector.

Register to the following Lean workshops

February 15, 2018 – Introduction to Lean for Government (prerequisite) [Register] 1 seat left!
February 16, 2018 – Introduction to Lean for Government (prerequisite) [FULL]
March 20, 2018 – Introduction to Lean for Government (prerequisite) [Register] 1 seat left!
March 21, 2018 – Lean is Science: Problem Solving [Register]
March 22, 2018 – Lean Project Champion [Register]
March 23, 2018 – iLean: Visual Management and Flow Experience [Register]
March 26, 2018 – Lean: Optimizing Flow to Deliver Value [Register]
March 27, 2018 – Gemba: The Power of Observation [Register]
May 23, 2018 – Introduction to Lean for Government (prerequisite) [Register]
May 24, 2018 – Gemba: The Power of Observation [Register]
June 12, 2018 – Introduction to Lean for Government (prerequisite) [Register]
June 13, 2018 – Lean Project Champion [Register]
August 14, 2018 – Introduction to Lean for Government (prerequisite) [Register]
August 15, 2018 – Lean is Science: Problem Solving [Register]
August 16, 2018 – Lean: Optimizing Flow to Deliver Value [Register]
August 17, 2018 – iLean: Visual Management and Flow Experience [Register]
November 1, 2018 – Introduction to Lean for Government (prerequisite) [Register]
November 2, 2018 – Lean Project Champion [Register]
December 4, 2018 – Introduction to Lean for Government (prerequisite) [Register]
December 5, 2018 – Lean is Science: Problem Solving [Register]
December 6, 2018 – Lean: Optimizing Flow to Deliver Value [Register]
December 7, 2018 – iLean: Visual Management and Flow Experience [Register]

2019 [registration will open shortly]

February 14, 2019 – Introduction to Lean for Government
February 15, 2019 – Lean: Optimizing Flow to Deliver Value
March 19, 2019 – Introduction to Lean for Government
March 20, 2019 – Lean is Science: Problem Solving
March 21, 2019 – Gemba: The Power of Observation
March 22, 2019 – iLean: Visual Management and Flow Experience

Download the 2-page flyer on 1-day workshop dates.


Workshop Costs and Locations

Individual Registration

Cost for individual registration to each 1-day in-class workshop is $395.00 (+HST)* per person (or $425.00 (+HST) as of April 1, 2018), payable at registration by credit card (or Departmental Acquisition Card). All 1-day in-class workshops are offered at the historic Chateau Laurier, 1 Rideau Street, Suite 700 (7th Floor). Workshops are from 9:00 am to 4:00 pm. Includes all workshop learning materials, coffee, tea and snacks.

Team In-Your-Workplace

In-Your-Workplace group workshop for up to 14 participants. Cost for each 1-day in-your-workplace Lean workshop, $2,500.00 (+HST) for up to 14 participants in your workplace (below $5,000 and can be paid by credit card). Book four 1-day in-your-workplace workshops at the same time and up to 14 people can obtain the Certificate in Lean for the Public Sector for only $8,840.00 (+HST), when booked at the same time. Contact us to book. Cost includes all learning materials.

In-Your-Workplace group workshop costs are for the National Capital Region and we also happy to offer all our courses in the regions. Contact us to get your quote for your needs. The Introduction to Lean for Government for Management workshop is offered in-your-workplace.

Team at the Chateau Laurier

Team option cost, up to 8 people at the Chateau Laurier, for a 1-day in-class workshop is $3,250.00 (+HST)* for the whole team. Payable at registration by credit card. Offered at the historic Chateau Laurier, 1 Rideau Street, Suite 700 (7th Floor), depending on room availability. Workshops are from 9:00 am to 4:00 pm. Includes all workshop learning materials, coffee, tea and snacks. Contact us to book your staff or management training day.

Combine courses to earn a Certificate in Lean for the Public Sector or an Advanced Certificate in Lean for the Public Sector.


Variety to meet your Lean needs

a) 1-day in-your-workplace ‘Introduction to Lean for Government for Managementworkshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

b) 1-day Introduction to Lean for Government workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

c) 1-day Lean is Science: Problem Solving Using a Scientific Approach workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

d) 1-day Lean Project Champion: Ensuring Success for your Lean Project workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

e) 1-day iLean. Visual Management and Flow Experience workshop. Offered by Alpen Path Solutions Inc. since March 31, 2015 to public servants across Canada.

f) 1-day Lean: Optimizing Flow to Deliver Value workshop.

g) 1-day Gemba: The Power of Observation workshop.


m) Certificate in Lean for the Public Sector and Advanced Certificate in Lean for the Public Sector  Deepen your understanding of Lean to optimize the flow of value to clients with 4 core Lean workshops to obtain a Certificate in Lean for the Public Sector or with 6 core Lean workshops to obtain an Advanced Certificate in Lean for the Public Sector. Offered in a classroom setting at the Chateau Laurier or in your workplace – choose the option that best suits your needs to develop practices of continuous improvement. Download the 2-page flyer on 1-day workshops dates.


Workshop Facilitators
France Bergeron (BTh, MSc, Management and Organizational Development) has more than 20 years of experience in the federal public service in addition to experience in higher education and at the municipal level. She fostered a Lean culture in government, facilitated Lean events and trained some 2,000+ federal employees nationally. She is a passionate Lean speaker. She launched www.leanforgovernment.com. France is a member of the Association of Professional Executives of the Public Service of Canada (APEX) and the American Society for Quality (ASQ).

Joanne Gaudet (BSc, BA, MA) is a bilingual consultant. who specializes in Lean as science and Social Network Analysis. She meets clients’ and workshop participants’ needs by drawing on some 25 years of work experience in varied sectors including post-secondary education, private and public sectors and as a business owner combined with graduate research in science studies. She has facilitated courses and workshops in numerous work and academic environments, has performed research and published on knowledge mobilization and ignorance mobilization and has presented at conferences in Canada and internationally. Joanne is a member of the European Flow Researchers Network.

The team thoroughly enjoyed your session! Totally loved the simulation. It really made the point very clear!” Gail, Regional Director, Federal Government. Read more feedback from training workshop participants and presentation attendees.


Why we don’t offer so-called ‘Lean belts’

Like many Lean management teachers (sensei) and practitioners worldwide, we offer a training program that is not designed around a so-called ‘Lean belt’ system (white belt, yellow belt, green belt, black belt…). Our training helps all employees build and expand their Lean knowledge and experience. Exhaustive analysis of Lean for Government approaches that promote pockets of so-called ‘Lean’ experts supports that belt-type or expert-focused ‘Lean’ deployment is not sustainable and is not compatible with Lean as a collaborative science. Short-term efficiency gains are not sustainable without embedding continuous improvement in everyday work.

The Lean belt approach was borrowed from the fundamentally different Six Sigma prescriptive methodology that involves experts with varying levels of mastering statistical and mathematical tools. In Six Sigma, the outside statistical expert has special skills/knowledge to manage work. On the other hand, Lean is an overarching approach that involves everyone as experts in their own job to solve problems and deliver value to clients. In essence, in a Lean organization everyone engages in collaborative science – co-defining problems, co-defining potential countermeasures and collaborating in implementation and measurement of countermeasures to problems, every single day. Unfortunately, a so-called Lean belt approach also tends to promote the idea of gradation where lower level belts may not be able to contribute as much to improvements as would higher level belts.

We also do not provide Lean training or services with a project management or project-based approach. Once more, these misguided approaches separate work from improvement, exhaust precious energy from teams, tend to reproduce command-and-control with project teams imposing on others and create the illusion that improvement should be separated from everyday work and everyday improvement of work. When striving to become a Lean organization, work and improvement are one and the same – to engage in work is to engage in improvement with a goal to flow more and more value to clients every single day.

Read the paper ‘Lean: it’s not rocket science, it’s work science‘ (in PDF format).


Lean Facilitator/Coach Training Program
A Lean facilitator/coach guides teams in defining problems and finding countermeasures to be implemented with Lean as collaborative science. Our training provides you with a solid Lean foundation on which you can build. Contact us to find out more about Lean Facilitator training**.

Download the the overview of our Lean Facilitator Training Program, in PDF pdficon_large.

lean_facilitation

Finding the Lean way together!


Lean is the science of work: see work (by using visual tools/management to see flow and what disrupts flow of value to clients such as maps or ‘kanban’, because in science you can’t measure what you can’t see), measure work (the simplest and most widely used measures are time and quality) and improve work every day (by collaboratively optimizing the flow of value to clients to make flow faster, easier and cheaper).

*Please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund. Cancellation with less than 13 days advance notice forfeits a refund; however, an alternate from the same organization may attend instead, please advise us as soon as possible. Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 13 days prior to a training workshop date. No refunds are issued following this date. Schedule and location are subject to change without notice. Workshops/Courses can be cancelled without advance notice by Alpen Path Solutions Inc. and in which case participants receive a 100% refund for registration fees. Courses followed at the CCE that were facilitated by Alpen Path Solutions Inc. will be recognized towards the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector.

**When an individual registration workshop is offered outside of Ottawa, please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund. Cancellation with less than 45 days advance notice forfeits a refund; however, an alternate from the same organization may attend instead, please advise us as soon as possible. Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 45 days prior to a training workshop date. No refunds are issued following this date. Schedule and location are subject to change without notice. Courses followed at the CCE that were facilitated by Alpen Path Solutions Inc. will be recognized towards the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector.

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