Lean: Optimizing Flow to Deliver Value

Part of the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector. We developed and have been teaching the Certificate in Lean for the Public Sector since 2015.

Optimizing flow is critical to deliver more and more value. This hands-on workshop involves experiential learning on how to optimize the flow of value to clients. Optimizing flow is not just about process improvement, it’s also about individual and team learning, creativity and innovation. Learn about and apply the laws, theories and principles of individual, team and process flow. These laws, theories and principles are shared among several scientific areas including chemistry, physics, environmental studies, ecology, economics and neurobiology. Prerequisite is Introduction to Lean for Government.

Workshop Themes
-Laws, theories and principles of flow including Little’s Law, Bernoulli Principle, Constructal Law and Flow Efficiency (including Toyota’s measurement of flow efficiency)
-Delving deeper into the science behind individual and team flow (learning, creativity and innovation)
-Case studies of organisations that use flow to enhance learning, creativity and innovation

Register to one of the following dates:

March 26, 2018 – 9:00 am to 4:00 pm
August 16, 2018 – 9:00 am to 4:00 pm
December 6, 2018 – 9:00 am to 4:00 pm
February 14, 2019 – 9:00 am to 4:00 pm [Registration to commence shortly for 2019]

Prerequisite: Introduction to Lean for Government.

Download the 2-page flyer on 1-day workshops dates.

Who should attend: From front line workers to senior management, this workshop is designed for all public sector employees.


Workshop Costs and Locations

Individual Registration

Cost for individual registration to each 1-day in-class workshop is $395.00 (+HST)* per person (or $425.00 (+HST) as of April 1, 2018), payable at registration by credit card (or Departmental Acquisition Card). All 1-day in-class workshops are offered at the historic Chateau Laurier, 1 Rideau Street, Suite 700 (7th Floor). Workshops are from 9:00 am to 4:00 pm. Includes all workshop learning materials, coffee, tea and snacks.

Your Team In-Your-Workplace

In-Your-Workplace group workshop for up to 14 participants. Cost for each 1-day in-your-workplace Lean workshop, $2,500.00 (+HST) for up to 14 participants in your workplace (below $5,000 and can be paid by credit card). Book four 1-day in-your-workplace workshops at the same time and up to 14 people can obtain the Certificate in Lean for the Public Sector for only $8,840.00 (+HST), when booked at the same time. Contact us to book. Cost includes all learning materials.

In-Your-Workplace group workshop costs are for the National Capital Region and we also happy to offer all our courses in the regions. Contact us to get your quote for your needs.

Your Team at the Chateau Laurier

Team option cost, up to 8 people at the Chateau Laurier, for a 1-day in-class workshop is $3,250.00 (+HST)* for the whole team. Payable at registration by credit card. Offered at the historic Chateau Laurier, 1 Rideau Street, Suite 700 (7th Floor). Workshops are from 9:00 am to 4:00 pm. Includes all workshop learning materials, coffee, tea and snacks. Contact us to book your staff or management training day.


Join the some 2,000+ public servants across Canada who have attended Lean workshops offered by Alpen Path Solutions since March 2015. Alpen Path Solutions created the Certificate in Lean for the Public Sector in late summer 2015 with 4 of the core Lean courses above, taught since March 2015.

France Bergeron (BTh, MSc), Lean coach at Alpen Path Solutions Inc., brings 21 years of public sector experience and years of Lean leadership within a line department to help you live Lean in your government organisation. Joanne Gaudet (BSc, BA, MA), Lean coach at Alpen Path Solutions Inc., brings her expertise in science studies to the successful deployment of Lean as an applied collaborative science. Enlist empirical science in your work every day.


Why we don’t use a Lean belt system

Like many Lean management teachers (sensei) and practitioners worldwide, we offer a training program that is not designed around a so-called ‘Lean belt’ system (white belt, yellow belt, green belt, black belt…). Our training helps all employees build and expand their Lean knowledge and experience. Exhaustive analysis of Lean for Government approaches that promote pockets of so-called ‘Lean’ experts supports that belt-type or expert-focused ‘Lean’ deployment is not sustainable and is not compatible with Lean as a collaborative science. Short-term efficiency gains are not sustainable without embedding continuous improvement in everyday work.

The Lean belt approach was borrowed from the fundamentally different Six Sigma prescriptive methodology that involves experts with varying levels of mastering statistical and mathematical tools. In Six Sigma, the outside statistical expert has special skills/knowledge to manage work. On the other hand, Lean is an overarching approach that involves everyone as experts in their own job to solve problems and deliver value to clients. In essence, in a Lean organization everyone engages in collaborative science – co-defining problems, co-defining potential countermeasures and collaborating in implementation and measurement of countermeasures to problems, every single day. Unfortunately, a so-called Lean belt approach also tends to promote the idea of gradation where lower level belts may not be able to contribute as much to improvements as would higher level belts.

We also do not provide Lean training or services with a project management or project-based approach. Once more, these misguided approaches separate work from improvement, exhaust precious energy from teams, tend to reproduce command-and-control with project teams imposing on others and create the illusion that improvement should be separated from everyday work and everyday improvement of work. When striving to become a Lean organization, work and improvement are one and the same – to engage in work is to engage in improvement with a goal to flow more and more value to clients every single day.

Read the paper ‘Lean: it’s not rocket science, it’s work science‘ (in PDF format).


Lean Facilitator Training Program
This course can also be part of our Lean Facilitator Training Program. A Lean facilitator guides teams in defining problems and finding countermeasures to be implemented based on the Lean approach. Our training will provide you with a solid Lean foundation on which you can build. Contact us to find out more about Lean Facilitator training**.

Download the the overview of our Lean Facilitator Training Program, in PDF pdficon_large.

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Finding the Lean way together!


Lean is the science of work: see work (by using visual tools/management to see flow and what disrupts flow of value to clients such as maps or ‘kanban’, because in science you can’t measure what you can’t see), measure work (the simplest and most widely used measures are time and quality) and improve work every day (by collaboratively optimizing the flow of value to clients to make flow faster, easier and cheaper).

*Please note that non-attendance for training workshops managed by Alpen Path Solutions Inc. does not entitle the participant to a refund. Cancellation with less than 13 days advance notice forfeits a refund; however, an alternate participant from the same organization may attend instead, please advise us as soon as possible. Refunds, minus a 15% service charge, are provided upon written notification of cancellation received at least 13 days prior to a training workshop date. No refunds are issued following this date. Schedule and location are subject to change without notice. Only courses facilitated by Alpen Path Solutions Inc. are recognized towards the Certificate in Lean for the Public Sector and the Advanced Certificate in Lean for the Public Sector.

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